Andrew Pennell

I design and build products that get used — most of them in healthcare, increasingly some that aren't.

The healthcare work is where the deepest experience lives: a decade across EHRs, patient portals, clinical workflows, AI-driven documentation, and behavior-change interventions. I've spent the last four years at Tebra on clinical workflows; before that, design leadership across Kaiser Permanente, Optum, AbleTo, and others. The constraints in this domain are unforgiving and the consequences are real, which makes it a good environment to develop a serious craft.

The non-healthcare work — Taskr, TPM, occasional consulting — comes from the same instinct. Find a problem people actually have, design a system around it, build the parts I can, ship something that works. Increasingly I do my own engineering alongside the design work, because the gap between “designed” and “shipped” is where most products lose their edge.

What I bring to a team is an obsession with whether the thing actually solves the problem. Pretty surfaces are easy. Useful products are hard. I'd rather ship something restrained and right than something impressive and wrong.

I'm comfortable operating as the solo designer on a product team or embedded in a larger design organization. Outside of work I write occasionally about design, read widely, and spend time outdoors.