Writing
Essays
Occasional writing on design, craft, and how products get made.
Design Hermeneutics
A conceptual framework of how we come to understand a problem.
Designing Experiences: A Philosophical Exploration
The words experience, user experience, customer experience get thrown around a lot. Let's explore them a bit more.
Measuring Subjectivity in Interface Design
Assessing cognitive appraisals of interface designs using desirability studies and statistical analysis.
Methodology
On Human Centered Design, Lean, and the value of looking for design feedback sooner and more often.
Design Philosophy
On design holism: too many products, too little differentiation, and why innovation has to be systemic to matter.
Philosophy
Scientific reductionism has given us the false image of separateness. To address the wicked problems of the 21st century we need systems thinking, comfort with complexity, and knowledge held in context.
Strategy
On product/UX strategy: Feasibility, Viability, Desirability — and the relationship between brand and product experience.